hoy baji Responsible Gaming
There is a limit to enjoying games. hoy baji believes that betting is entertainment — not a livelihood or a solution to problems. On this page we explain how to set your own limits, when to be cautious, and where to get help if you need it.
Know the age limit before you play
Every player on hoy baji must be 21 years of age or older. This is not just a rule — it is our responsibility. Minors are not able to understand the risks of betting, and this limit is essential for their financial and mental protection.
If a member of your family is a minor and you believe they are attempting to participate in online betting, please notify our support team promptly. You can reach hoy baji at any time via 24/7 live chat or email.
In addition, detailed age limit guidelines are provided on our Terms and Conditions page, which every player should read.
Core principles of responsible gaming
Bet only for entertainment, not as a source of income.
Never spend more than your daily or weekly budget.
Avoid placing extra bets to try to recover money you have lost.
Do not bet with borrowed money.
Set a time limit for playing and stick to it.
Always prioritise spending time with family and friends.
Tools for setting your own limits
hoy baji offers players several voluntary control features. Using these, you can keep your gaming experience safe and planned. To access these features, contact us via 24/7 live chat or email.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, a waiting period applies before it can be increased.
Time Limit
Set a time limit for how long you play each day or week. When the limit is reached, your account will automatically go on a break.
Self-Exclusion
You can keep your account closed for a set period or permanently. Once this decision takes effect, it is difficult to reverse — so consider it carefully before proceeding.
Loss Limit
Set a limit in advance beyond which no further bets can be placed once your losses reach that amount, and have it enforced.
Temporary Break
Take some time off. Pause access to your account for anywhere from 24 hours to several weeks — clear your head and come back when you are ready.
Request Support
Contact us at any time via 24/7 live chat or email. Support is available in both Bengali and English.
Detailed instructions for activating or changing these tools are available on our FAQ page.
Warning signs of problem gambling
Betting can sometimes spiral out of control without you realising it. Read through the signs below carefully — if more than one applies to you, stop and seek help.
- You keep betting to try to recover lost money and cannot stop.
- You are spending beyond your planned betting budget — drawing from household expenses or emergency savings.
- You are hiding your betting from family or friends, or lying about it.
- You are spending time on betting instead of fulfilling responsibilities at work, school, or home.
- You are going into debt or borrowing money from others because of betting.
- When you are not betting you feel restless, irritable, or unable to sleep properly.
- Even after a big win you cannot stop and keep betting, ending up losing everything.
- You have tried to stop betting but have failed repeatedly.
hoy baji's commitment
hoy baji is committed to creating a safe and responsible environment. We want every player to play at their own pace, within a set budget, and with full awareness. If any player runs into difficulty, our team is always there for them.
Our support team is available in Bengali and English 24 hours a day, 7 days a week — reach us via live chat or email. We do not judge; we only help.
Sources of help
You do not have to face a gambling problem alone. You can get support through the channels below — in complete confidence.
hoy baji Live Chat
Visit the site and speak with a support agent at any time. Support is available in Bengali.
Email Support
You can write to us by email with the details of your situation. Our team responds in Bengali and English as quickly as possible.
Family Support
Open up to a trusted member of your family. Family support is often the greatest source of strength.
Professional Advice
Consult a mental health specialist or counsellor. Mental health services are available at many hospitals across Bangladesh.
A Trusted Friend
Tell a trusted friend. Sometimes sharing how you feel is enough to solve half the problem.
Voluntary Organisations
Voluntary organisations supporting mental health in Bangladesh offer counselling free of charge or at low cost.
Tips for enjoying betting responsibly
Betting is entertainment as long as it is treated as entertainment. Before playing on hoy baji, decide how much money you can afford to spend — this is your "entertainment budget". Make sure that even if that amount is lost, your family's daily life is not affected.
Keep realistic expectations about the chances of winning and the statistics involved. Every game outcome is random — no strategy or lucky streak guarantees long-term winnings. Keeping this in mind makes decision-making much easier.
You can see how your account information is kept secure on our Privacy Policy page — knowing this will help you set limits with greater confidence.
Do not bet when you are under stress, feeling lonely, or going through a low period. In such states your ability to make sound decisions is reduced and you are more likely to take excessive risks. Take a break, spend time with family, then come back.
Never bet while under the influence of alcohol or other substances — this seriously impairs judgement and can lead to large losses.
Review your account history regularly. Keeping track of how long you are playing and how much you are spending will help you catch any tendency to over-play early.